Click on your Wallet on the top navigation bar, then select “Withdrawal”. Choose the payment method and amount and confirm. Please note that every withdrawal has a minimum amount and also a fee which will be deducted directly from your balance. More info about that can be found under withdrawal limits. If you have more questions about your withdrawal, contact our customer support team at and they will assist.
The most common reason is an unconfirmed transaction. As you probably know, every transaction has to be confirmed before it is credited to a destination address. The number of confirmations needed depends from wallet to wallet. Some wallets require just 1 confirmation, while some other wallets require 3+ confirmations. If you have more questions about your withdrawal, contact our customer support team at [email protected] and they will assist.
Select "My Account" from the top navigation bar, then under “Transactions” you can view your transaction history including withdrawals. If you have more questions about your withdrawal, contact our customer support team at [email protected] and they will assist.
Bonus funds cannot be withdrawn until the wagering requirements have been completed and your bonus has been converted to ‘Real’ funds. If you make a withdrawal without having sufficient real money funds (to cover the amount you are requesting), the withdrawal request will be declined.
Withdrawal times vary as little as minutes or as long as 3 working days. You can see the status of your withdrawal by clicking on "My Account" from the top navigation bar, then under “Transactions” you can view your transaction history including withdrawals. If you have more questions about your withdrawal, contact our customer support team at [email protected] and they will assist.
Withdrawals fees are different for each cryptocurrency and change based on blockchain traffic/congestion. Ensure you check the fee on the withdrawal confirmation page before confirming each withdrawal transaction.