To make a cryptocurrency deposit, you need to first retrieve your deposit address, which can be found by clicking on the Wallet button at the top of the page. Please ensure that your email is verified. On the deposit section, you will have the option to choose one of our supported currencies and your deposit address will be displayed. You will need to use this address as the send to location on your crypto wallet or exchange. If you're still having issues, contact our customer support team at [email protected] and they will assist.
Craze offers 20+ different cryptocurrency deposit options. When logged in, please click on your wallet on the top navigation bar and you will see all of the options.
Craze has its own limits for deposits. Those limits are different for each cryptocurrency that we support.
The most common reason for a delay in a crypto deposit is the network itself. The blockchain network can sometimes experience congestion, which can cause delays in processing transactions. These delays can vary from a few minutes to several hours, depending on the level of congestion on the network and what blockchain/crypto you are using. If you're still having issues, contact our customer support team at [email protected] and they will assist.